2 Select your repair
If you've dropped, smashed or cracked your Samsung Galaxy Note 10 don't panic! We fix all damages and issues and provide a full 12 month warranty. Our reliable and effective repairs will solve a wide range of technical issues.
Can I just replace the broken glass screen?
It doesn't matter if you've broken the glass or the LCD - we change both with one factory sealed unit. We don't offer glass only repair on this device due to the curve of the screen.
How long do repairs take?
We don't normally keep the parts in for this repair - we require either payment upfront or the device as a deposit to get the parts ordered. Before 2:00pm weekdays, the repair parts will usually arrive the next working day (around 12-2pm) subject to stock availability with our suppliers.
The actual repair on this device takes around 2 hours usually.
Will I lose everything on my phone?
No, all of your data will be safely stored on the main board of the phone. It's never a bad thing to make a backup of your data often - but it's not required for any repairs on this device.
Check your model number on the back of the device: SM-N970
Select your device and add the required repairs to your basket. Checkout as normal using your preferred payment method (Credit or Debit Card, PayPal, Klarna, Clearpay, Laybuy, Apple Pay etc).
Choose 'Repair Return Service' for nationwide postal repairs or 'Pickup In-Store' if you're local to us and dropping it in.
You'll receive a confirmation email with a link to download your optional Collect+ Label or Barcode.
- Option 1: Use the prepaid label to send your device to us, delivery can take 3-5 working days after you drop off at a Collect+ drop-off to get to us
- Option 2: Use your own faster courier if you're in a hurry - send your device to Phone Bar, 232 Ashby High Street Scunthorpe DN16 2SJ
- Option 3: Drop off your device once we notify you the parts are ready for the repair (Most Apple parts & Samsung screens are available the same day, we'll confirm once you've placed the order)
We'll repair your device the day we receive it (subject to stock availability) and send it back to you with Royal Mail Special Delivery (insured and tracked). We'll send you a text or email once we're sending it back to you for peace of mind.