This privacy policy explains how we use any personal information about you we collect when you visit or use this website or when we provide any repairs or service to you in-store at Phone Bar Ltd.

What information do we collect about you?

We collect information about you when you register on our website, place an order through our website or when you bring a device in-store for a repair. We also collect information when you voluntarily provide feedback, enter competitions or complete customer surveys. We collect device information such as serial numbers, IMEI numbers and model numbers. Website usage information is collected using cookies.

How will we use the information about you?

We use information collected about you to process your orders through our website, manage your payments and account, provide updates regarding any repairs or orders and to keep track of any warranty information for repairs, services & goods purchased. If you agree, we may also use your information to provide information on other goods and services which we think may be of interest to you.

We use information collected about your device to keep track of repairs, warranty information and for future diagnostic reasons.

We use your information collected from website usage to personalise repeat visits to our website.

We use your personal data collected from 3rd party review websites such as Facebook & Trustpilot to display reviews on our website.

Phone Bar Ltd do not pass on any of your information to any other companies for marketing purposes.

Marketing

We would like to send you information about products and services of ours which may be of interest to you. If you have consented to marketing, you may opt out at any time.

You can opt out of receiving any marketing updates at any time by letting us know.

Access to your information and correction

You have the right to request a copy of the information we hold about you. If you would like a copy of the information held about you or some of it - please write to us at the address below. We may make a small charge for this service.

We want to make sure all information held about you is correct and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your device to collect standard Internet log information and visitor behaviour information. The information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information visit www.aboutcookies.org or www.allaboutcookies.org.

You can set your browser to not accept cookies and the above websites will tell you how to remove cookies from your browser. However, you will not be able to use any checkout features of this website without them.

Other Websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under contact review and will place any updates here on this webpage.

This privacy policy was last updated Sunday, 24 August 2018.

How to contact us

Please contact us if you have any questions about our privacy policy or the information held about you.

By email: hello@phonebar.co.uk

By phone: 01724 786060

By post: Phone Bar Ltd, 296 Ashby High Street, Scunthorpe DN16 2RX