Walk In or Nationwide Postal Repairs
Nationwide Postal Phone, Tablet & Notebook Repairs
For UK-wide repairs, we provide a free Collect+ label to drop off at any Collect+ drop-off point. We'll repair the device the day we receive it and get it sent back to you on a Royal Mail Special Delivery. It can take 3-5 days for us to receive the device once you've dropped it off at a drop-off location.
The quickest way for these repairs is to checkout online as normal, click the link in the confirmation email for the prepaid label and drop off at a Collect+ drop off location. If you're not sure which repairs you need or which device you can use your own courier as below.
For a faster service or if you're not sure which repair to choose, you can use your own courier service and send it to:
Phone Bar Repairs
232 Ashby High Street, Scunthorpe DN16 2SJ
Walk In Phone, Tablet & Notebook Repairs
If you're local to us you can just turn up when you're ready - repairs are usually performed within 2 hours in-store subject to stock and availability (As a general rule, most Apple parts and Samsung screens are kept in-stock for immediate repair).
If a part is not kept in stock we can either take payment upfront, order the parts and text you once they arrive (useful if the device is still working) - or you can leave the phone with us for a couple of days until it's repaired. For exact timings per device please speak to a member of the team.