FAQ
Are you still open to fix my device or pickup my order?
Yes! We're still open 9am to 5pm Monday to Saturday for click & collect or drop off & go repairs.
There's no need to book an appointment, just turn up when you're ready.
It's 1 customer at a time in-store.
Which payment methods are you accepting?
Nothing has changed with us, you can pay however you normally would.
Cash
Card
ApplePay
GooglePay
SamsungPay
PayPal
PayPal Pay in 3
Klarna Pay in 30 Days
Klarna Pay in 3
Can I still pickup my order or my repaired device?
Yes! We're here Monday to Saturday 9am to 5pm for collections, repairs and anything else.
We're allowing 1 customer in at a time.
Do I need to make an appointment?
Nope, just pop in when you're ready.
We are open 9am to 5pm Monday to Saturday.
Can I still come in for a screen protector or a case?
Yes!
Just pop in when you're ready - it's 1 customer at a time in-store.
I'm just checking if you're open despite the lockdown?
Government advice is to stay home and protect yourself and others.
If you need a repair - this is classed as essential. You can pre-order repairs online by adding them to your cart and checking out as normal.
If you're not sure what's wrong - don't panic. Just pop in, drop off the device and we'll contact you with a quote.
I have an order from Wish that I need to pick up?
That's great! Just pop in and pick it up - bring the QR code as normal.
We're open Monday to Saturday 9am to 5pm for Wish collections.
We're allowing 1 customer in at a time.
My question hasn't been answered!
No problem, don't panic!
We're here to help Monday to Saturday 9am to 5pm.
Go to our contact us page for full contact details.