- Questions & Answers
If you've dropped, smashed or cracked your Samsung Galaxy S5 don't panic! We fix all damages and issues and provide a full 12 month warranty. Our reliable and effective repairs will solve a wide range of technical issues. S5 Screen replacements are repaired in store.
Do I need a 'Glass Only' or 'LCD & Glass' repair?
It's really simple, if your phone is displaying its picture as normal and there are no coloured lines, black smudges or problems with the touch - it's likely you'll only need a glass repair.
If your phone has no picture, has a destroyed image behind the glass or isn't touching properly - you'll probably need a full LCD replacement.
If you're not sure, please give us a call or pop in and see us and we can tell you which you need.
How long do repairs take?
Most repairs can be performed within an hour - subject to product availability. Please let us know if you require an exact time as we will need to book it in advance. It's not usually a problem and doesn't cost any extra.
Glass only replacements on the Samsung Galaxy S5 do take a little longer, usually around 48 hours. This is because we need to use specialist machinery to remove your working LCD from the device without breaking it.
Will I lose everything on my phone?
No, all of your data will be safely stored on the main board of the phone. It's never a bad thing to make a backup of your data often - but it's not required for any repairs on this device.